The room was very dusty, and the lighting was faulty. Housekeeping only comes a day after you request it. We informed them, but it was forgotten, and no one came. They offered us a complimentary breakfast to make up for it, but that didn’t help with our allergies. The coffee machine capsules were replicas and difficult to use. The breakfast was not as pictured—it consisted only of croissants, muffins, yogurt, fruit, and drinks. The location, however, was fantastic—very central and in a lovely, upscale area.