"a beautiful stay especially for the price. 24/7 pizza wonderful staff and so close to the metro for brilliant transportation around the city. " Mehr
31. Dez. 2019 von Eline (Guest Relations)
Thanks for staying with us. We appreciate your feedback!
24. Dez. 2019 von Eline (Guest Relations)
Thanks for staying with us. We appreciate your feedback!
3. Jan. 2024 von Merel | Guest Relations
Dear Lorena,Thank you for sharing your recent feedback with us. Your kind words about the cleanliness and the friendliness of our staff are greatly appreciated. Your input is invaluable and will be carefully reviewed to further improve our services.Regarding our pool, we apologize for any confusion. Our outdoor pool is indeed heated to a comfortable 28 degrees Celsius, and we hope this oversight won't deter you from enjoying it on your next visit!We trust that despite the inconvenience, your overall stay was pleasant. Should your plans bring you back to our area, it would be our pleasure to welcome you once again.Warm regards,Merel Guest Relations
12. Nov. 2023 von Front office Amsterdam-Amstel
Thank you for your feedback !We hope to see you back soon again
10. Juni 2022 von Reservations Manager
Dear Lena, Thank you for taking time to leave feedback on your recent stay in our hotel. It seems you had a great time here! We hope to welcome you soon back in Amsterdam! Kind regards, Kelly
3. Aug. 2020 von Lois, Guest Relations
Sehr geehrter Svenja, Vielen Dank, dass Sie sich die Zeit genommen haben, Feedback zu Ihrem letzten Aufenthalt in unserem Hotel zu geben. Es scheint, Sie hatten eine tolle Zeit hier! Ich werde Ihre Anmerkungen an den zuständigen Manager weiterleiten. Wir entschuldigen uns für die Unannehmlichkeiten, die Sie hatten. Wir hoffen, Sie bald wieder in Amsterdam begrüßen zu können! Mit freundlichen Grüßen, Lois, Guest Relations
17. März 2020 von Eline (Guest Relations)
Thank you for your positive feedback! We hope to welcome you back soon.
11. Jan. 2020 von Beau (Guest Relations)
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Feedback zu Ihrem letzten Aufenthalt in unserem Hotel zu geben. Es scheint, Sie hatten eine tolle Zeit hier! Ich werde Ihre Anmerkungen an den zuständigen Manager weiterleiten. Wir entschuldigen uns für die Unannehmlichkeiten, die Sie hatten. Wir hoffen, Sie bald wieder in Amsterdam begrüßen zu können! Mit freundlichen Grüssen, Beau (Guest Relations)
30. Dez. 2019 von Eline (Guest Relations)
Dear Guest, thank you for your feedback. We hope to welcome you back in the future.
2. Dez. 2019 von Beau (Guest Relations)
Dear guest, First and foremost, I would like to apologize for any inconvenience we may have caused you. I am discouraged to see that you've had a negative experience. If you would like to let us know why you left the hotel unsatisfied, please contact us. It is very important for us to keep a high level of service to our guests at all time! Kind regards, Beau (Guest Relations)